7 AI Agents · One Platform · 24/7

An AI Workforce That Runs Your Business
Around the Clock

Cloud Nexa designs and deploys production-grade AI products — autonomous agents that answer calls, qualify leads, support customers and automate back-office work across voice, web chat, WhatsApp and email. Built for businesses across Africa and the UAE, fluent in English, Arabic, French and Swahili.

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1
Unified platform
24/7
Always-on AI availability
99%
Answer accuracy & uptime
80%
Typical cost reduction
Featured · Enterprise Platform

License the engine.
Run it under your brand.

Cloud Nexa One is our enterprise AI-as-a-Service foundation. Instead of stitching together disconnected vendors, you get one centralised control plane to deploy AI agents, enforce compliance and launch citizen- and employee-facing services in days, not years.

Government & smart-city programmesLarge enterprises & holding groupsTelcos & financial institutions across AfricaSystem integrators & IT agencies
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Cloud Nexa AI platform

What’s inside

  • Hardened AI infrastructure engineered for national-scale workloads
  • Aligned with EU AI Act & GDPR principles, with UAE PDPL-ready data controls
  • Fully white-labelled — your brand, your domain, your pricing
  • Centralised agent, client & bot management from one dashboard
  • Role-based access, encryption and full audit logging
  • Optional UAE-hosted or on-premise deployment for data sovereignty

Meet Your AI Team

Seven specialised agents — deployable on their own or as one connected intelligence, trained on your business.

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AI Front Desk

A virtual receptionist that answers every call, books appointments and routes inquiries in multiple languages — zero missed leads.

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  • Picks up 100% of inbound calls, day and night
  • Arabic, English, Hindi & Urdu support
  • Live calendar-synced appointment booking

AI Voice Outreach

Neural voice agents for outbound calls, re-engagement campaigns and automated lead qualification at scale.

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AI Pipeline Agent

An autonomous seller that prospects, follows up and nurtures leads across email, chat, WhatsApp and voice.

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AI Support Desk

Support assistants that resolve customer queries instantly across web chat, WhatsApp and social channels.

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AI Knowledge Hub

A private assistant that answers from your documents, policies and internal wikis — instantly, with citations.

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AI People Ops

Automates leave, payroll queries, onboarding and policy questions — freeing your HR team for strategic work.

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AI WhatsApp Agent

An official WhatsApp Business agent that sells, supports and qualifies leads on Africa's most-used messaging app.

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Need Something Custom?

Every agent can be tailored to your industry, tone of voice and workflows.

Advanced Capabilities

A complete suite to deploy and optimise your AI operations.

01Conversational AI

Conversational AI

Agents across web chat, portals and internal tools — fluent in English, Arabic, French, Swahili and 30+ languages.

02WhatsApp & Messaging

WhatsApp & Messaging

Automate sales and support on WhatsApp Business and the apps your customers actually use.

03AI Phone Agents

AI Phone Agents

Inbound and outbound calls handled by voices that sound human and never place callers on hold.

04Multi-Agent System

Multi-Agent System

Chain specialised agents into one coordinated workforce, integrated with your stack via API.

05No-Code Automation

No-Code Automation

Trigger bookings, approvals and follow-ups automatically — no engineering required.

06Insights & Analytics

Insights & Analytics

Live dashboards for conversations, resolutions and revenue influenced — ROI from day one.

One Connected Platform

Five connected stages power every Cloud Nexa deployment — watch the flow from first message to scaled operations.

01

Conversational Core

Arabic-first NLP and natural voice AI deliver context-aware conversations on every channel.

02

Multi-Channel Agents

One agent across web chat, WhatsApp and phone — configured per client and use-case.

03

Automated Workflows

Bookings, approvals and follow-ups handled end-to-end with no-code automation.

04

Integrations & API

Connect your CRM, ERP, calendars and payments — data stays in sync.

05

Manage & Scale

White-label everything and launch new agents in minutes from one dashboard.

Why
Cloud Nexa AI

Six reasons growing businesses choose Cloud Nexa to deploy their AI workforce — and stay with us as they scale.

01

Always On, 24/7

Your AI agents never sleep, never take breaks and never miss a customer — on every channel, day or night.

02

Up to 80% Lower Cost

Automate the bulk of repetitive calls, chats and tasks at a fraction of the cost of a traditional call centre.

03

Multilingual by Default

Fluent in English, Arabic, French, Swahili, Hindi, Urdu and 30+ languages — built for Africa's diverse, multilingual customer base.

04

Instant Responses

Sub-second reply times on calls, chat and WhatsApp — no more hold music or abandoned carts.

05

Plug-and-Play Integrations

Connects to your CRM, telephony, calendar and HRMS — Salesforce, HubSpot, Zoho, 3CX and more.

06

Secure & Compliant

Data-sovereignty aligned hosting, role-based access, encryption and audit logs that meet regional standards.

From Idea to Live AI in Four Weeks

A proven onboarding path that gets your first agent working fast — and keeps improving after launch.

01

Discovery & Use-Case Mapping

Week 1

We audit your calls, chats and emails to pinpoint the highest-ROI tasks to automate first.

02

Agent Design & Training

Week 2

Your agent is trained on your products, SOPs and tone of voice so it genuinely speaks for your brand.

03

Integration & Testing

Week 3

We connect the agent to your CRM, telephony and channels, then stress-test edge cases before launch.

04

Deployment & Optimisation

Week 4

Go live with confidence — we monitor performance, retrain and improve accuracy continuously.

FAQ

Questions,
answered.

Everything you need to know before deploying your AI workforce.

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What exactly are AI agents?

AI agents are software workers powered by large language models. They hold real conversations on the phone, chat and messaging apps, understand intent, look up your business data and take actions — booking meetings, qualifying leads, answering policy questions — without a human in the loop for routine tasks.

How much do AI agents cost?

Pricing depends on channels, call volumes and customisation. Most clients start with a single agent on a monthly plan and expand from there. Because agents handle work around the clock, most businesses see the subscription offset by reduced staffing and missed-lead costs within the first quarter.

Can the agents speak African languages?

Yes. English, Arabic and French are first-class languages across voice and text, with Swahili, Hindi, Urdu and 30+ more supported. Agents switch language mid-conversation based on the customer — essential for multilingual markets like Nigeria, Kenya and South Africa.

Are the agents compliant with data protection laws?

The platform is aligned with GDPR and EU AI Act principles and supports UAE PDPL-ready data controls — encryption, role-based access, audit logs, and optional in-country or on-premise hosting for full data sovereignty.

Which tools do the agents integrate with?

Out-of-the-box connectors cover popular CRMs (Salesforce, HubSpot, Zoho), telephony (3CX), calendars, payment gateways and document stores (SharePoint, Google Drive, Confluence). Anything else can be wired up via a REST API.

How long does deployment take?

A typical first agent goes live in about four weeks — one week each for discovery, training, integration testing and launch. Additional agents and channels reuse the same foundation, so they ship much faster.

Will AI replace my team?

No — it removes the repetitive work. Agents absorb high-volume, low-complexity interactions so your people focus on complex, high-value conversations. Most clients redeploy staff rather than reduce headcount.